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Satisfaction vs. Commitment
Satisfied employees do NOT equal engaged employees. Engaged employees go above and beyond the call of duty- satisfaction does not have this component. How can you go from satisfaction to engagement? Click here to find out. (link to employee engagement, defined)
Disengaged managers=Disengaged employees
Disengaged managers cost companies $450 billion annually. True employee engagement cannot exist if leadership is lacking. Ensure your leaders are doing their part to promote engagement that enhances the company, not just increasing production numbers.
Embrace and Predict Change
“Everybody has accepted by now that change is unavoidable. But that still implies that change is like death and taxes — it should be postponed as long as possible and no change would be vastly preferable. But in a period of upheaval, such as the one we are living in, change is the norm.” — Peter Drucker, in “Management Challenges for the 21st Century” (1999).
To thrive in a global workforce, companies must do more than embrace change- they must be able to predict it as well. Staying on the cusp of industry trends is key to accomplishing this aspect. Your front-line employees can also be invaluable, as they have knowledge directly related to the customer.
Are you ready to find out who’s sinking your boat? Click here to discover more.